What is the EVENT booking process?
After you have concluded that our services are what you're looking for, a contract will be signed and sent back to ALH along with a 350 dollar deposit.
The deposit goes towards your final invoice the day of services.
Venmo, cash and card are all accepted forms of payment. However, there is a 3.5% service charge on all card transactions, excluding Deposit payments.
Is gratuity added to our bill?
Consistent with industry standards, there is an automatic 20 percent gratuity added to each individual service, for the artist/stylist that performed said service.
What is alh's cancellation policy?
Events - As it states in the contract that: notice of cancellation must be given to your artist\stylist at least 90 days prior to reserved date or a one-time $300 fee will be charged to the card on file and deposit will also not be refunded.
Should the cancellation occur outside of the 90 days, the deposit alone, will be forfeited.
Spa Services - When booking a service appointment, a card number will be put on file to secure your appointment.
cancellation notice must be given at least 24 hours in advance, or in the case of a no-show, the card on file will be charged the full amount for services booked.
How Far do you travel?
We travel all over Michigan. Most of our weddings/events are throughout Northern Michigan but we go wherever we are needed. Travel fees
Do we have to bring our own lip products?
We recommend that our clients bring their own lipsticks, stains, glosses and so on. You will eventually need a touch-up throughout the evening and having your own product will ensure an accurate color match.